Privacy Policy: Sun Stoppers Window Tinting in Charlotte

Privacy Policy

At Sun Stoppers Window Tinting in Charlotte (“we,” “us,” or “our”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://charlottewindowtinting.com/ or request our automotive, residential, commercial, and specialty window tinting services.

By accessing our website or submitting information through our forms, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

This Privacy Policy applies only to this Website. If you access other websites through links provided on our Website, please review their respective privacy policies.

What Information We Collect

We collect only the information necessary to communicate with customers, schedule services, and operate our business securely.

Identifying Information

When you contact us, request a quote, or schedule a service, you may provide:

Name: Used to identify your request and personalize communication.
Email Address: Used for confirmations, service updates, invoices, and customer support.
Phone Number: Used for appointment coordination, confirmations, service-related messages, and customer support.
Address Information: Such as mailing address, service address, or property location when necessary to complete your request.
Service Information: Including vehicle details, property details, window specifications, or service requirements.
IP Address: Automatically collected to help maintain website security, detect fraud, and monitor traffic patterns.

Website Interactions

We collect non-personal data related to how visitors interact with our website. This may include pages visited, time spent on pages, device type, browser type, and navigation behavior. This data helps us improve website performance and user experience.

Advertisement Interactions

If you interact with our online advertisements, we may receive anonymous engagement data such as clicks or referral sources. This information helps us evaluate advertising performance and improve future campaigns. No personally identifiable information is collected solely through ad interactions.

Social Media Data

When you contact us through social media platforms, we may receive your public profile name or username and any information you voluntarily share. This information is used only to respond to inquiries and provide customer support.

Information Via Forms

Any information submitted through our contact, quote request, or service booking forms is used solely to respond to your inquiry, provide services, schedule appointments, or communicate regarding your request. We do not collect unnecessary data.

How We Use Your Information

We use the collected information to:

Schedule and perform tinting or installation services
Communicate service details and respond to inquiries
Send appointment confirmations and updates
Provide customer support
Process payments or invoices
Improve our website and service quality
Maintain security and prevent unauthorized access
Meet legal or operational requirements

Your information is never used in ways that conflict with reasonable privacy expectations. We do not sell or rent your personal information.

Sharing And Disclosure Of Information

We do not sell or trade your personal information. Data is shared only when necessary to operate our business.

Service Providers

We may use trusted third-party service providers for website hosting, scheduling systems, analytics, payment processing, or communication services. These providers access information only as required to perform their services and are obligated to protect your data.

Legal Requirements

We may share information with governmental agencies or authorized organizations when required by law, or when necessary to prevent fraud, investigate unauthorized transactions, or protect our rights, property, or safety. Such information is not used for marketing purposes.

Marketing And Advertising Partners

We may use advertising platforms such as Google or Meta to promote our services. These platforms may use cookies or tracking technologies to collect anonymous usage data. You may manage advertising preferences directly through those platforms.

Business Transfers

If Sun Stoppers Window Tinting in Charlotte experiences a business sale, merger, or ownership change, customer information may be transferred as part of the transaction. Any transferred data will remain protected under this Privacy Policy.

Text Messaging Compliance

By providing your phone number, you consent to receive text messages related to appointment confirmations, service updates, reminders, and customer support. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or contacting us directly. We do not share text messaging opt-in data with third parties, except service providers necessary to deliver messaging services.

Cookies And Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and analyze traffic. These technologies may collect information such as browser type, operating system, and usage patterns.

Cookies do not directly collect personally identifiable information; however, they may be linked to information you previously provided. Aggregated data collected through cookies or analytics tools may be shared with third-party service providers.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Links

Our website may include links to third-party websites. These links are provided for convenience only and do not signify endorsement. We are not responsible for the content, security, or privacy practices of those external sites.

Analytics Tools

We may use analytics tools such as Google Analytics to collect aggregated data, including device type, traffic sources, session duration, and on-site behavior. This information is used solely to improve website functionality and user experience.

Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from individuals under 18. If such data is discovered, it will be deleted promptly.

Changes To This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will apply only to future activities and information, not retroactively. Continued use of our website indicates acceptance of the revised policy.