Terms & Conditions

Thank you for choosing Sun Stoppers Window Tinting in Charlotte. These Terms & Conditions (“Terms”) outline how our services operate and what you can expect when using our website or booking services with us. By accessing https://charlottewindowtinting.com (the “Website”) or scheduling services with Sun Stoppers Window Tinting in Charlotte (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms. Please review them carefully before proceeding.

The terms “Sun Stoppers,” “we,” “us,” or “our” refer to Sun Stoppers Window Tinting in Charlotte, whose registered office is located at 14105 E Independence Blvd, Matthews, NC 28104, and which is registered in the State of North Carolina. The term “you” refers to the user or viewer of our Website.

Acceptance Of Terms

By using our Website or requesting any service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any portion of these Terms, you must discontinue use of our Website and services.

Our Services And Pricing

Sun Stoppers Window Tinting in Charlotte provides professional automotive, residential, and commercial window tinting services, including paint protection film, graphics, and related installations.

 

All services are performed at our shop location or at the customer’s property, where applicable, unless otherwise agreed. Pricing shown on our Website, advertisements, or provided through phone or online estimates may vary depending on:

  • Vehicle type, size, and condition
  • Glass type, number of windows, and property layout
  • Film type, brand, and performance level
  • Installation complexity
  • Time of service or scheduling requirements

Final pricing is confirmed upon inspection and service evaluation. We reserve the right to update services, service areas, or pricing at any time without prior notice.

Payment is due at the time services are completed unless otherwise agreed in writing.

Cancellation Policy

We value scheduling efficiency and timely service. If you need to cancel or reschedule, please notify us as soon as possible.

Cancellations made before appointment confirmation may not incur a fee. However, cancellations made after scheduling or preparation may result in a service or cancellation charge. Custom film orders or reserved installation slots may include non-refundable fees.

Failure to provide accurate service details may result in additional charges or delays.

Refund Policy

Due to the customized nature of window tinting and film installation, no refunds will be issued once a service has been completed, except where required by applicable law.

If you believe a service was not performed as agreed, you must notify us within 24 hours of service completion. We will review the concern and, where appropriate, offer a reasonable correction or adjustment at our sole discretion.

Refunds are not guaranteed and are evaluated on a case-by-case basis.

Refunds will not be issued for:

  • Completed installations performed as requested
  • Minor cosmetic variations inherent to film installation
  • Delays caused by scheduling, weather, or curing conditions
  • Incorrect or incomplete information provided by the customer

Deposits

Certain services, including large residential or commercial projects, may require a deposit to secure scheduling and materials.

Deposits are applied toward the final total. Deposits may be refundable only if cancellation occurs before materials are ordered or installation is scheduled. Late cancellations or no-shows may result in deposit forfeiture.

Vehicle And Property Condition Acknowledgement

By requesting service, you represent and warrant that you are authorised to approve window tinting or film installation on the vehicle or property.

You acknowledge that installation involves inherent risks, including but not limited to minor dust particles, water or solution residue, temporary visual distortion during curing, and interaction with existing glass defects or damage.

You agree to disclose any pre-existing damage, aftermarket modifications, sensitive surfaces, or special requirements before installation.

Sun Stoppers Window Tinting in Charlotte is not responsible for:

  • Pre-existing glass damage, scratches, or defects
  • Electrical or mechanical issues related to windows
  • Adhesive failure caused by contaminated or damaged surfaces
  • Issues arising from undisclosed conditions
  • Personal belongings left in vehicles or work areas

Customers are responsible for removing personal belongings before service.

Release And Hold Harmless

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Sun Stoppers Window Tinting in Charlotte, its owners, employees, and contractors from any claims, liabilities, damages, or expenses arising from:

  • Normal risks associated with window film installation
  • Undisclosed vehicle or property conditions
  • Customer-provided inaccurate information
  • Conditions beyond the Company’s control

No Warranty On Services

All services are provided “as is,” without express or implied warranties, including any warranty of merchantability or fitness for a particular purpose, except where specific manufacturer warranties apply.

We do not guarantee perfect optical clarity during curing, elimination of existing glass imperfections, or exact installation timelines under all conditions.

Limitation Of Liability

Sun Stoppers Window Tinting in Charlotte shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use, loss of profits, business interruption, or reduction in property or vehicle value.

Our total liability for any claim related to services provided shall not exceed the total amount paid for the specific service giving rise to the claim.

This limitation applies regardless of the legal theory asserted, including contract, negligence, or tort.

Force Majeure

We are not responsible for delays or failure to perform services due to events beyond our reasonable control, including but not limited to severe weather, supply chain disruptions, equipment issues, or unforeseen circumstances.

Prohibited Uses

When using our Website, you agree not to submit false service requests, use the Website for unlawful purposes, interfere with Website functionality, attempt fraudulent payment transactions, or misuse contact forms.

Violations may result in refusal of service, restricted Website access, or legal action.

Website Disclaimer

Our Website content is provided for general informational purposes only. While we strive for accuracy, we do not guarantee that all information is current, complete, or error-free. Service descriptions, availability, and pricing may change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this Website. You acknowledge that such materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies to the fullest extent permitted by law.

Availability, Errors, And Inaccuracies

Occasionally, our Website may contain typographical errors or outdated information. We reserve the right to correct errors, update content, or modify services at any time without prior notice.

Third-Party Links

Our Website may include links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their content, privacy policies, or practices.

Intellectual Property And DMCA Notice

All Website content, including logos, branding, images, written material, design, layout, appearance, and graphics, is the property of Sun Stoppers unless otherwise stated. All rights reserved.

Unauthorized use, reproduction, or distribution is prohibited and may give rise to a claim for damages and/or be a criminal offense. Valid DMCA notices may be submitted for review if copyrighted material is believed to be used improperly.

Text Messaging Terms

By providing your phone number, you consent to receive text messages related to appointment confirmations, service updates, reminders, and customer support. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or contacting us directly. Text messaging consent is not a condition of purchase.

Governing Law, Severability, And Dispute Resolution

These Terms are governed by the laws of the State of North Carolina.
Any disputes shall be resolved exclusively in the appropriate courts located within North Carolina.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Updates To Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our Website or services constitutes acceptance of the revised Terms.

Contact Us

If you have questions regarding these Terms & Conditions, please contact us:

Sun Stoppers Window Tinting in Charlotte